Order Help
Your purchase, payment, delivery and returns are handled by the retailer you bought from.
DealPilot does not have access to retailer payments, orders, account history or tracking. Contact the retailer with your purchase date, amount, delivery postcode and any parcel tracking reference.
What DealPilot can show about a handoff
- • Which retailer you went to
- • The time you left DealPilot
- • The link type — product page, retailer results, retailer search or retailer browse
- • That the destination was the retailer's own verified domain
- • Whether an affiliate programme stands behind the link
What DealPilot never collects
- • payment-card information
- • passwords
- • payment tokens
- • full addresses
- • retailer session details
What opening a retailer link does not mean
- • a click confirms an order
- • affiliate tracking confirms a sale
- • DealPilot controls confirmation, delivery, returns or refunds
Retailer support
Each link opens that retailer's own help pages, where your order, payment, delivery and returns are held.
AmazonOfficial supportArgosOfficial supportCurrysOfficial supportJohn LewisOfficial supportSmyths ToysOfficial supportThe EntertainerOfficial supportVeryOfficial supportThe RangeOfficial supportJD SportsOfficial supportLEGO StoreOfficial supportDunelmOfficial supportMONÉ Professional UKOfficial supportBootsOfficial supportSports DirectOfficial support